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Seoul Travel

Emergency Numbers in Korea Every Visitor Should Save: 112, 119 and the 1330 Travel Hotline

Emergency Numbers in Korea Every Visitor Should Save: 112, 119 and the 1330 Travel Hotline

Visitors to Korea should save three numbers before arrival: 112 for police, 119 for fire and medical emergencies, and 1330 for the Korea Travel Hotline, which offers tourist information and interpretation in several languages. Knowing these numbers, and how to describe your location, makes it much easier to get help quickly if something goes wrong.

Which numbers should you know?

NumberServiceUse it for
112PoliceCrime, theft, lost child, traffic accident
119Fire and ambulanceMedical emergencies, fire, rescue
1330Korea Travel HotlineTourist information, interpretation help
1345Immigration contact centerVisa and immigration questions

112 and 119 can be dialed free from any phone. Foreign-language support is available for emergency calls, and interpreters can be connected when needed.

Smartphone dial pad showing an emergency call

What does the 1330 hotline do?

The 1330 Korea Travel Hotline, run by the Korea Tourism Organization, provides travel information and can help with interpretation in situations such as talking to a taxi driver, shop staff or hotel. It is a useful number even when you are not in an emergency.

If you are in Korea, dial 1330 directly. From abroad or with some foreign phones, there may be a different access number, so check the official tourism website before your trip.

How do you describe your location?

In an emergency, the most important information is where you are. Korean addresses can be difficult to pronounce, so prepare ahead.

  • Share your live location from a map app
  • Read the building name or nearest subway exit number
  • Look for street address plates on buildings
  • Keep your hotel address saved in Korean

Street address sign on a building wall

What should you do in a medical emergency?

Call 119 for an ambulance. For non-urgent issues, many large hospitals in Seoul have international clinics with English-speaking staff. Carry your travel insurance details and a list of any medications you take. Pharmacies are common and can help with minor problems.

What if you are in a car accident?

If you are involved in a traffic accident, move to a safe place, call 112 if anyone is hurt or the situation is unclear, and take photos of the scene. When traveling with a professional chauffeur service, the driver and the company handle insurance and reporting procedures, which reduces stress for visitors.

How can you prepare before arriving?

Save the key numbers in your phone, install a local map app, and make sure your phone will have data on arrival. Share your itinerary with someone at home. If you travel with a pre-arranged driver from , save the driver's contact number as well.

Frequently asked questions

Can I call 112 or 119 in English?
Foreign-language support is available, and interpreters can be connected if needed.

What is 1330?
It is the Korea Travel Hotline, offering tourist information and interpretation help in several languages.

Are emergency calls free?
Yes, 112 and 119 can be called free of charge.